How to Submit a Police Report Online: Easy Steps Explained

The unfortunate reality of online shopping is the potential for package theft. While frustrating, prompt action can be taken to document the incident and potentially aid in recovery. Let us outline the process of filing a police report online for a stolen package.

Eligibility for Online Reporting:

Many jurisdictions offer online reporting systems for non-emergency incidents, including package theft. However, eligibility depends on the specific agency and the nature of the crime. Generally, online reports are accepted for:

  • Theft of packages from your property: This includes packages left on porches, in mailboxes, or near your residence.

  • Theft of packages from public areas: Situations where a package was stolen from a locker, delivery point, or similar location.

Important Considerations:

  • Emergency Situations: If the theft is in progress or the suspect is still present, dial 911 immediately.

  • Local Regulations: Each police department has its own online reporting system and eligibility criteria. Visit your local police department's website for specific instructions and requirements.

  • Evidence Gathering: Having information like the package tracking number, estimated value of the contents, and any security camera footage can be helpful.

Statistics on Package Theft:

According to a 2023 study by SafeWise, porch piracy has become a significant issue, with an estimated 26 million packages stolen in the United States alone in 2021. This translates to a staggering $2.1 billion in losses for consumers.

Steps for Filing an Online Report:

Here's a more comprehensive guide on how to submit a police report online for a stolen package:

  1. Locate the Online Reporting System:

    • National Resources:

      • National Sheriffs' Association: https://www.sheriffs.org/ This website provides a directory of sheriff's departments across the United States, many of which offer online reporting.

      • PoliceOne: https://www.policeoneacademy.com/ This website offers resources for law enforcement professionals and the public, including links to online reporting systems for various police departments.

    • Local Resources:

      • Your local government website: Many city or county websites have links to their police department's online reporting system.

      • Search online: Use a search engine like Google or Bing to find the specific website for your local police department. Look for keywords like "online police report," "file a report online," or the name of your city or county followed by "police department."

  2. Identify Eligibility:

    • Once you locate your local police department's website, navigate to the "Report a Crime" or "Online Reporting" section.

    • Carefully review the eligibility criteria to ensure your case qualifies for online reporting. Most departments specify the types of incidents accepted for online reporting, such as theft, vandalism, or lost property.

  3. Gather Information:

    • Before starting the online report, ensure you have the following information readily available:

      • Your contact details: Name, address, phone number, and email address.

      • Details of the incident: Date and time of the theft, location where the package was stolen (e.g., your porch, mailbox, apartment building), and a description of the stolen package (size, color, any identifying marks).

      • Package tracking number: This helps officers track the package and potentially identify the suspect.

      • Estimated value of the contents: This information is helpful for insurance claims and police investigations.

      • Evidence (optional): If you have any evidence related to the theft, such as photos of the package, security camera footage, or witness statements, prepare them for upload during the online reporting process.

  4. Start the Online Report:

    • Once you have gathered the necessary information, navigate to the online reporting form on your local police department's website.

    • Carefully read the instructions and follow the prompts to complete the form accurately.

    • Provide all requested details about the incident, including the date, time, location, and description of the stolen package.

    • Upload any relevant evidence you may have, such as photos or videos.

    • Review the information you have entered before submitting the report.

  5. Submit the Report and Receive Confirmation:

    • Once you are satisfied with the accuracy of the information, submit the online report electronically.

    • You will typically receive a confirmation email or case number for your reference.

    • Keep this confirmation or case number in case you need to follow up with the police department or file an insurance claim.

Additional Considerations:

  • Filing a false report is a crime. Ensure all information provided is accurate and truthful.

  • Follow-up: Depending on the circumstances, a police officer may contact you for further information or investigation.

  • Contacting the Delivery Company: Inform the delivery service about the theft and provide them with the police report number.

Preparing for Package Theft:

While online reporting can be helpful after a theft, proactive measures can significantly reduce the risk of package theft:

  • Install Security Cameras: Consider installing a video doorbell or security camera system around your property to monitor deliveries and capture potential theft attempts.

  • Invest in Delivery Lockers: If available in your area, consider using secure delivery lockers to store your packages until you can retrieve them.

  • Request Signature Confirmation: When possible, choose shipping options that require a signature upon delivery. This ensures someone is present to receive the package and reduces the opportunity for theft.

  • Track Your Packages: Monitor your package tracking information closely and be aware of the estimated delivery window.

  • Ask Neighbors to Watch: If you are expecting a delivery but will be away, ask a trusted neighbor to keep an eye out for the package and collect it for you.



Secure Your Packages with Kangaroo Home Security

Kangaroo Home Security provides affordable, user-friendly solutions to help you protect your packages from theft. Whether you’re a homeowner or a renter, Kangaroo’s smart devices offer the security and peace of mind you need to keep your deliveries safe. Here’s how Kangaroo can help:

1. Kangaroo Photo Doorbell
The Kangaroo Photo Doorbell is a simple, cost-effective solution for monitoring your front door. Unlike video doorbells, it captures snapshots of anyone who approaches, sending you real-time photo alerts when motion is detected. This discreet yet powerful tool can catch package thieves in action, giving you instant notifications when a delivery arrives or if suspicious activity occurs.


'We bought a door bell due to the fact that someone was messing with my door when we where not home and scarring my poor dog to the point he is scared to go out the front door I love this door bell we do plan on getting the whole kit to better protect our apartment thank you for such a wonderful product and thank you for the price" - Carrie S., Kangaroo PlayStore Review


2. Kangaroo Video Doorbell
For full video surveillance, the Kangaroo Video Doorbell provides live video feeds and motion detection alerts. With a wide field of view, it ensures you can monitor your doorstep and packages in real time, helping you spot and stop potential thieves before they strike.


"I love my Kangaroo doorbell! 24/7 video sent to your phone. No contract . I have had my Kangaroo doorbell for 2 years and it still works like the day I got it. Dependable and clear video!! It is great security and lights up when someone gets on my driveway to let the person know it is a Kangaroo security system and I get to watch it live - in real time on my phone. Best present I have ever received!!! Thank you Kangaroo!!!"- Lisa A., Kangaroo PlayStore Review


3. Indoor + Outdoor Security Cameras
Kangaroo’s indoor and outdoor cameras offer 24/7 protection, allowing you to keep an eye on your property even when you’re away. With cloud storage, you can review footage at any time, making it easier to report and track package theft.


"The Kangaroo Indoor+Outdoor Camera is a reliable security solution that fits perfectly in any corner of your house. It's easy to install, and the app integration on your phone makes it accessible wherever you go. You can track what's happening at home in real-time. The best part is that it's more affordable than other brands." - AquelisHub, BestBuy Verified Purchase


4. Smart Alerts and Notifications
Kangaroo’s app delivers instant alerts to your phone whenever motion is detected at your front door, helping you stay updated on deliveries. Whether you’re home or not, you’ll always know when a package arrives or if there’s suspicious activity.

By utilizing Kangaroo’s smart home security devices, you can significantly reduce the risk of package theft and feel confident that your deliveries are safe.

Kangaroo Protection Plans for Package Theft and Home Security

Additional protection plans offered by some security camera companies can provide financial reimbursement in case of package theft:

  • Kangaroo Cam Protect: This plan offers $250 of theft and damage reimbursement per year, up to $125 per claim.

  • Kangaroo Complete Protect: This plan provides $1000 of theft and damage reimbursement for the year, with a maximum of two claims per year, up to $500 per claim.

Kangaroo Package Theft Reduction Trend

Kangaroo's commitment to enhancing home security is reflected in its significant package theft reduction over the past few years.

While online reporting may not always lead to the recovery of stolen property, it provides a documented record of the incident. This report can be helpful for insurance claims, legal proceedings, and potentially aiding police investigations. By taking proactive steps to deter package theft and considering additional protection plans, you can significantly reduce the risk of loss and the inconvenience of dealing with stolen packages.

FAQs: Filing a Police Report for Stolen or Missing Packages

  • You can file a police report for a stolen package by visiting your local police department’s online reporting system or contacting the non-emergency number.

  • Filing a police report for a stolen package involves gathering evidence like tracking numbers, package descriptions, and any security camera footage. Follow the steps outlined in our guide.

  • Yes, you can file an online police report for a stolen package if your local jurisdiction allows it. Check your police department’s website for eligibility criteria.

  • Filing a police report for a missing package can help document potential theft, especially if you suspect criminal activity. This record may also assist with insurance claims.

  • Report stolen packages to the police by filing a report online or in person at your local police station. Be prepared to provide evidence like package tracking details and estimated value.

  • You can typically report non-emergency crimes online, such as package theft, burglary, lost property, identity theft, and fraud. Contact your local law enforcement agency to verify eligibility.

  • Filing a police report for lost property or stolen packages is straightforward. Use the non-emergency line or online reporting options provided by your local police station.

  • To report package theft, follow our comprehensive guide for online and in-person reporting. Include details about the victim, incident location, and evidence like security footage.

  • After filing a police report, you will receive a report number. Law enforcement may contact you for further details, and the report can be used for insurance claims.

  • If you have information about package theft or related crimes, you can submit an anonymous tip through local law enforcement agencies or FBI field office resources.

  • If you know the suspect involved in the theft, provide this information to the police when filing the report. Law enforcement may investigate further.

  • If package theft involves stolen firearms, fraud, or other serious crimes, report it directly to the police station or relevant law enforcement agency.

  • If you are the victim of package theft, file a police report immediately and notify the delivery company. Keep records like tracking numbers, receipts, and photographs as evidence.

  • Yes, you can file a report for lost property through local law enforcement, especially if you believe the item may be recovered.

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