Are You a Victim of Package Theft? Here's What to Do
Porch piracy is a growing problem, and the numbers are staggering. A recent study found that nearly 260 million packages were stolen from US homes in the past year alone. Those eagerly awaited Amazon packages, FedEx deliveries, and even regular USPS mail can vanish in the blink of an eye. If you suspect you've had a package stolen, it's frustrating and violating. But don't despair – there are steps you can take:
Immediate Actions
Confirm the Theft:
Check everywhere: Did a neighbor accept it? Is it tucked in an unusual spot?
Track the Package: Use the tracking number to see the last recorded delivery status.
Doorbell Camera: If you have footage of the theft, this is invaluable evidence.
Contact the Delivery Company:
File a Police Report:
This is especially important if you have camera footage of the thief.
Some shipping companies or credit card companies might require a police report to process compensation claims.
Related Content:
What to Do If Someone Stole My Amazon Package?
5 Steps to Handle Your Fedex Missing Package Situation
5 Safety Measures to Prevent USPS Mail Theft
Next Steps: Seeking Reimbursement
Shipping Company: Some carriers offer limited coverage or may assist in locating a lost package.
Seller: Contact Amazon, the retailer, etc., to explain the situation. They may refund or resend the item.
Credit Card Company: If you paid by credit card, check your policy for purchase protection against theft.
Prevention is Key: Deterring Package Thieves
Delivery Instructions: Request signature confirmation or have packages held at the carrier's facility for pickup.
Amazon Locker: Utilize these secure pickup locations for deliveries.
Package Delivery Box: Invest in a lockbox where packages can be hidden from porch pirates.
Security Cameras: Even the sight of a camera can deter thieves. If a theft occurs, you'll have evidence.
Home Security System: These systems can provide alerts when a package is delivered and offer additional peace of mind.
Kangaroo Has Your Back: Cam Protect & Complete Protect
Kangaroo's Cam Protect and Complete Protect plans go beyond package theft, offering reimbursement for a wide range of incidents:
Real Kangaroo Reimbursements (2023):
Highest Payout: $1000 for a stolen item
Common Claims: Damaged electronics, stolen clothing, broken windows, flood damage, and more.
Latest Claims (April): Security equipment damage, car damage, stolen clothing, flooding, tech repairs, and more.
Important Note: While these are actual Kangaroo reimbursements, individual coverage and eligibility depend on your specific plan and the circumstances of the incident.
Cam Protect: With this plan, you're eligible for up to $250 per year in theft and damage reimbursement (up to $125 per claim).
Complete Protect: Upgrade for $1000 per year in theft and damage reimbursement. Submit up to two claims ($500 each) annually.
How to File a Claim with Kangaroo
Filing a theft or damage claim through the Kangaroo app is quick and simple. Plus, Kangaroo's team helps guide you through the process.
Kangaroo: More Than Security, We Offer Solutions
Don't let unexpected events ruin your day. With Kangaroo's protection plans and easy claim process, you can get back on your feet quick!
Did You Know?
A surprisingly common porch pirate tactic is to knock on the door first. If no one answers, they proceed to take the package!
