Worried About Package Theft? Here’s How to Protect
The convenience of doorstep deliveries can sometimes be overshadowed by the risk of package theft. With "porch pirates" becoming an increasingly common issue, many homeowners and renters are left wondering how they can keep their packages safe. Whether you’ve had a package stolen before or just want to be proactive, there are practical steps you can take to protect your deliveries. From smart security devices to preventive strategies, here’s everything you need to know to stop thieves in their tracks and safeguard your packages.
Why do people keep stealing packages?
People steal packages for a variety of reasons, and this form of theft, commonly known as "porch piracy," has become more prevalent with the rise of online shopping. Here are some common reasons why package theft occurs:
Easy Targets
Unattended packages left on porches or doorsteps make for easy targets. Thieves know that these deliveries are often left in plain sight and can be quickly grabbed without much risk, especially in neighborhoods with little foot traffic or minimal security.Lack of Surveillance
Homes without visible security measures, such as cameras or video doorbells, are more likely to be targeted. Thieves often look for homes where they can steal packages without being recorded or noticed.Increase in Online Shopping
The rise of e-commerce has led to more deliveries and more opportunities for thieves. During peak shopping seasons like the holidays, homes may have multiple packages delivered in a day, making theft more tempting for criminals.Low Risk, High Reward
Stealing a package is a low-risk crime with potentially high rewards. Thieves may not know what’s inside the package, but items like electronics, clothing, or even valuable personal goods can be resold for profit.Crime of Opportunity
Many package thefts are crimes of opportunity. Thieves might be passing by and notice a package sitting unattended. The quick nature of the crime means they can steal the package in a matter of seconds and disappear before anyone notices.Anonymous Nature of Delivery
With many deliveries left without requiring a signature, thieves can take advantage of the anonymity. Unlike in-store theft, there’s no face-to-face interaction with a salesperson or security guard, making it easier for thieves to go unnoticed.Economic Hardship
In some cases, people resort to stealing packages due to financial struggles. This doesn’t justify the crime, but economic hardship can lead to desperate actions, particularly if thieves believe the package contains valuable items they can use or sell.
Package theft persists because it’s often quick, easy, and difficult to track unless homeowners take preventive measures. Installing security systems and using smart delivery practices are crucial to reducing the risk.
How can I prevent my packages from being stolen?
To prevent your packages from being stolen, you can take a combination of proactive steps and use smart security devices. Here are some effective ways to keep your deliveries safe:
Install a Video Doorbell Camera
A video doorbell, like the Kangaroo Video Doorbell, allows you to monitor and record activity at your front door. The live feed and motion detection alerts can help you catch potential thieves before they act.Schedule Deliveries
Most delivery services, including Amazon, FedEx, and UPS, let you choose specific delivery times. Schedule your packages to arrive when you’re home, reducing the chances of unattended deliveries being stolen.Use Amazon Lockers or Package Lockboxes
For added security, consider using Amazon Lockers or investing in a lockbox. This ensures that your package is kept in a secure location until you’re able to retrieve it.Get to Know Your Neighbors
Having a trusted neighbor keep an eye on your deliveries or pick them up for you if you’re not home can help prevent theft. A community that looks out for each other often deters criminals.Request Signature on Delivery
Requiring a signature upon delivery means the package won’t be left unattended. This adds an extra layer of security, as it ensures that someone physically receives the package.Use Smart Delivery Apps
Many delivery companies offer apps that provide real-time tracking updates and notifications. Knowing when your package arrives allows you to bring it inside immediately.Install Security Cameras
Installing outdoor security cameras, such as those from Kangaroo Home Security, can act as both a deterrent and a way to record any suspicious activity around your home.
By combining these strategies, you can significantly reduce the risk of package theft and ensure that your deliveries arrive safely.
Secure Your Packages with Kangaroo Home Security
Kangaroo Home Security provides affordable, user-friendly solutions to help you protect your packages from theft. Whether you’re a homeowner or a renter, Kangaroo’s smart devices offer the security and peace of mind you need to keep your deliveries safe. Here’s how Kangaroo can help:
1. Kangaroo Photo Doorbell
The Kangaroo Photo Doorbell is a simple, cost-effective solution for monitoring your front door. Unlike video doorbells, it captures snapshots of anyone who approaches, sending you real-time photo alerts when motion is detected. This discreet yet powerful tool can catch package thieves in action, giving you instant notifications when a delivery arrives or if suspicious activity occurs.
'We bought a door bell due to the fact that someone was messing with my door when we where not home and scaring my poor dog to the point he is scared to go out the front door I love this door bell we do plan on getting the whole kit to better protect our apartment thank you for such a wonderful product and thank you for the price" - Carrie S., Kangaroo PlayStore Review
2. Kangaroo Video Doorbell
For full video surveillance, the Kangaroo Video Doorbell provides live video feeds and motion detection alerts. With a wide field of view, it ensures you can monitor your doorstep and packages in real time, helping you spot and stop potential thieves before they strike.
"I love my Kangaroo doorbell! 24/7 video sent to your phone. No contract . I have had my Kangaroo doorbell for 2 years and it still works like the day I got it. Dependable and clear video!! It is great security and lights up when someone gets on my driveway to let the person know it is a Kangaroo security system and I get to watch it live - in real time on my phone. Best present I have ever received!!! Thank you Kangaroo!!!"- Lisa A., Kangaroo PlayStore Review
3. Indoor + Outdoor Security Cameras
Kangaroo’s indoor and outdoor cameras offer 24/7 protection, allowing you to keep an eye on your property even when you’re away. With cloud storage, you can review footage at any time, making it easier to report and track package theft.
"The Kangaroo Indoor+Outdoor Camera is a reliable security solution that fits perfectly in any corner of your house. It's easy to install, and the app integration on your phone makes it accessible wherever you go. You can track what's happening at home in real-time. The best part is that it's more affordable than other brands." - AquelisHub, BestBuy Verified Purchase
4. Smart Alerts and Notifications
Kangaroo’s app delivers instant alerts to your phone whenever motion is detected at your front door, helping you stay updated on deliveries. Whether you’re home or not, you’ll always know when a package arrives or if there’s suspicious activity.
By utilizing Kangaroo’s smart home security devices, you can significantly reduce the risk of package theft and feel confident that your deliveries are safe.
Kangaroo Protection Plans for Package Theft and Home Security
Kangaroo offers two affordable plans designed to protect your packages and enhance your overall home security.
Cam Protect Plan
For just $1.99/month (billed annually at $23.88), the Cam Protect Plan offers motion-activated recording, real-time alerts, and 24/7 access to your security cameras. This plan is perfect for monitoring your front door or delivery area, ensuring that you capture any suspicious activity. In the event of package theft or damage, the plan includes $250 in theft and damage reimbursement, with up to two claims per year (up to $125 per claim). Filing a claim is easy—simply use the Kangaroo app for fast, hassle-free reimbursement.
Complete Protect Plan
If you’re looking for broader coverage, the Complete Protect Plan costs $8.25/month (billed annually at $99) and offers comprehensive home protection. This plan includes professional monitoring, ensuring that emergency responders are notified in case of a break-in or other security threats. For added peace of mind, the plan provides up to $1,000 in theft and damage reimbursement for incidents such as package theft, fire, or water damage, with a limit of $500 per claim (up to two claims per year).
Both plans offer great options for protecting your packages and securing your home, giving you the confidence that your deliveries and belongings are safe.
Kangaroo Package Theft Reduction Trend
Kangaroo's commitment to enhancing home security is reflected in its significant package theft reduction over the past few years.
Who is responsible for stolen packages?
Responsibility for stolen packages depends on various factors, including the retailer, delivery service, and insurance. Here’s a breakdown:
Retailer Responsibility
Many retailers, like Amazon, offer refunds or replacements for stolen packages, especially if the package was marked as "delivered" but wasn’t received. Check the retailer’s policy and contact customer service immediately after the theft.
Delivery Service Responsibility
Shipping companies like FedEx, UPS, and USPS usually aren’t responsible once the package is left on your doorstep, but they may investigate if the package was lost or stolen before delivery. Carriers may compensate you if shipping insurance is purchased.
Homeowner’s or Renter’s Insurance
Some policies cover porch piracy, but you’ll need to meet the deductible. If the stolen items exceed this amount, you may file a claim.
Third-Party Insurance
Companies like Kangaroo offer theft protection through plans like Cam Protect, covering up to $1,000. Claims can be filed if you have security cameras or doorbell cameras monitoring your packages.
Personal Responsibility
If no coverage is available, it’s up to you. Using lockers, security cameras, or scheduling deliveries can help prevent porch pirates from stealing your parcel.
In summary, responsibility can fall on retailers, delivery services, insurance providers, or the recipient, depending on the situation.
Can you recover a lost package?
c/o Amazon
Yes, recovering a lost or stolen package is possible, though it depends on the circumstances. Here are steps you can take:
1. Contact the Retailer
Report the Issue: If your package is marked as delivered but not received, contact the retailer immediately. Many offer replacements, refunds, or investigations.
Provide Proof: Retailers may request evidence, like security camera footage or photos of the delivery area.
2. Check with the Delivery Carrier
File a Claim: If lost during transit, file a claim with the shipping carrier (e.g., FedEx, UPS, USPS). Compensation is often available, especially with insurance.
Track the Package: Verify tracking information, as packages sometimes arrive late.
3. Use Package Insurance
Third-Party Insurance: If you have additional insurance, you may file a claim for reimbursement.
Kangaroo’s Protect Plans: Kangaroo offers plans providing theft and damage reimbursement, allowing claims for up to $1,000.
4. Check Your Homeowner’s or Renter’s Insurance
File a Claim: Some policies cover lost packages, so review your policy and deductible.
Coverage Limits: Ensure the package's value exceeds your deductible before filing.
5. Contact the Police
File a Police Report: If you suspect theft, a police report can help, especially with evidence like security footage.
6. Look for Community Support
Ask Neighbors: Packages might be misdelivered or taken by neighbors. Checking with them or neighborhood social media can aid in locating your package.
How do they investigate lost packages?
Investigating lost packages typically follows a systematic approach by retailers and shipping carriers to determine the package's status. Here’s a condensed overview of the investigation process:
1. Initial Report
Customer Contact: The investigation begins when a customer reports a lost package, providing details like order and tracking numbers.
Documentation: Customers may need to submit evidence such as photos of the delivery area or security footage.
2. Tracking the Package
Review Tracking Information: Investigators check the last known location and status of the package.
Delivery Scans: They verify if the package was delivered correctly and logged into the system.
3. Internal Checks
Contacting Delivery Driver: If misdelivery is suspected, the delivery driver may be contacted for details.
Neighbor Confirmation: Investigators may check with neighbors to see if they mistakenly received the package.
4. Claims Process
Filing Claims: If the package cannot be found, customers may be guided through the claims process, which includes documentation.
Compensation: Depending on policies, customers may receive refunds, replacements, or reimbursements.
5. Security Footage
Reviewing Surveillance Videos: If theft occurs post-delivery, security footage from cameras may be reviewed for evidence.
Porch pirates and package theft are an unfortunate reality. However, by taking proactive steps like using security cameras, doorbell cameras from Kangaroo, and delivery lockers, you can significantly reduce the risk of your package being stolen. Additionally, knowing your rights with retailers, delivery companies, and insurance providers ensures you’re prepared to handle any theft situation. Whether through Amazon's customer support, filing a claim with FedEx or USPS, or leveraging third-party plans like Kangaroo’s Cam Protect, you have multiple options for safeguarding your parcels and recovering losses. Taking these measures ensures peace of mind and helps keep your packages delivered safely to your doorstep.
