Home Insurance Claims: Theft, Burglary, and Reimbursement Explained

When unexpected events like theft or burglary strike, navigating the process of filing a home insurance claim can feel overwhelming. Homeowners and renters alike rely on insurance to help recover losses and cover the cost of stolen or damaged property. Understanding the details of how these claims work, what reimbursement you’re entitled to, and what steps to take after a break-in is essential for securing peace of mind. In this guide, we’ll break down the key aspects of home insurance claims related to theft and burglary, making the process clearer and ensuring you’re prepared if the worst happens.

Does Homeowners Insurance Cover Theft?

  • Personal Property Coverage: Typically includes reimbursement for personal property stolen from your home.

  • Policy Limitations and Exclusions: Be aware of limitations, such as high-value items needing additional coverage.

  • Filing a Claim:

    • Provide a police report.

    • Submit receipts for stolen items.

    • Report damage to your insurance company.

  • Considerations: Coverage varies based on your homeowners insurance policy and insurer.

What is Burglary Coverage?

  • Definition: Burglary involves illegal entry into a building with the intent to commit a crime, often including theft.

  • Coverage for Burglary:

    • Includes reimbursement for stolen items.

    • Covers damage caused by the burglary.

  • Policy Provisions: Review your homeowner's policy for specific coverage details and provisions related to burglary claims.

How to Claim Insurance For Theft? General Guide

Immediate Steps After a Theft

  • Contacting Authorities:

    • Call the police immediately to report the theft or burglary.

    • Obtain a police report, which is essential for filing an insurance claim.

  • Documenting Stolen Items:

    • Make a detailed list of all stolen personal property.

    • Include descriptions, estimated values, and any relevant serial numbers.

    • Use your home inventory as a reference to ensure all items are accounted for.

Claim Submission Process

  • Gathering Necessary Documentation:

    • Collect receipts and any proof of purchase for the stolen items.

    • Prepare a copy of the police report.

    • Document the damage to your home, if applicable, using photos or videos.

  • Submitting the Claim:

    • Contact your insurance company or insurer to start the claim process.

    • Submit the gathered documentation to your insurer.

    • Review your homeowners insurance policy or renters insurance policy to ensure all required information is provided.

  • Considerations:

    • Understand your deductible and how it affects your claim payout.

    • Familiarize yourself with the personal property coverage and replacement cost details within your home insurance policy.

Kangaroo’s Package Theft and Damage: Fast Reimbursements and Easy Claims

At Kangaroo, we recognize the challenges and frustrations that come with package theft and damage. Our goal is to make the reimbursement process as efficient and hassle-free as possible. We are committed to providing you with comprehensive support to address these issues effectively.

  1. Efficient Claims Process: Our intuitive platform simplifies the claim filing process. Whether dealing with a stolen package or a damaged item, our step-by-step instructions guide you through each stage with minimal hassle.

  2. Fast Reimbursement: We emphasize quick turnaround times for handling your claims. After submission and review, we aim to process your reimbursement within 72 hours to ensure timely support.

  3. Dedicated Assistance: Our expert claims team is available to support you throughout the entire claims journey. We provide answers to your questions, keep you informed with updates, and ensure you have the assistance you need.

  4. Thorough Coverage: Kangaroo’s policies are crafted to mitigate the financial effects of package theft and damage. Our coverage options are designed to offer substantial compensation, giving you confidence that your losses are managed effectively.

  5. Simplified Documentation: We offer clear guidance on how to document and submit evidence for your claim. This ensures a smooth processing experience and helps you receive the necessary reimbursement or replacement efficiently.

Kangaroo Protection Plans: Tailored Coverage for Your Home Security

Kangaroo is dedicated to delivering top-notch home security with our tailored Protection Plans. Choose between the Camera Protect Plan and the Complete Protect Plan to find the coverage that best suits your needs.

  • Camera Protect Plan: This plan provides essential features including 30-day cloud storage for recorded video, allowing you to review and save important footage. Additionally, it offers a $250 Theft + Damage Reimbursement to give you added peace of mind.

  • Complete Protect Plan: For enhanced protection, the Complete Protect Plan includes professional monitoring with 24/7 access to a security team. This team is ready to alert authorities in an emergency and provides a higher $1000 Theft + Damage Reimbursement.

With Kangaroo’s Protection Plans, you can be confident that your home security is comprehensively covered.

How to File a Claim with Kangaroo: Guide to Quick Reimbursement

Filing a claim with Kangaroo is designed to be clear and efficient, ensuring you get the reimbursement you deserve with minimal hassle. Follow these essential steps to guide you through the process:

  1. File Your Claim Promptly: Submit your claim within 5 days of the incident.

  2. Complete the Claim Form: Fill out the claim form at this link.

  3. Provide Necessary Documentation:

    • For property damage: Submit a repair invoice or estimate.

    • Include at least three photos of the damage from different angles.

    • For incidents involving burglary, break-ins, or person-caused damage: Attach a police report.

  4. Review Period: Allow 24-48 hours for feedback on any missing documents or additional information required.

  5. Claim Reimbursement: Once all information is complete, your claim will be processed, and reimbursement will be issued within 72 hours.

  6. Reimbursement Methods: Payments are made via PayPal or ACH Bank/Wire Transfer.

Kangaroo Reimbursement Trends: Package Theft vs. Property Damage

Explore the reimbursement trends for package theft and property damage claims with Kangaroo. The tables below highlight the maximum approved amounts and approval rates for each year, showcasing how our reimbursement offerings have evolved and how we love paying you back.

Package Theft Reimbursements Data:

Year Max Approved Approval Rate
2021 $250.00 94.29%
2022 $350.00 84.44%
2023 $1,000.00 92.86%
2024 $500.00 100.00%

Property Damage Reimbursements Data:

Year Max Approved Approval Rate
2021 $250.00 94.74%
2022 $500.00 85.00%
2023 $500.00 86.96%
2024 $500.00 100.00%


Customer Reviews: How Kangaroo Security Devices are Making a Difference

Discover how Kangaroo security devices are transforming home and vehicle protection through real customer experiences. From seamless setups to effective burglar deterrence, our users share their stories of enhanced security and peace of mind. Read on to learn how Kangaroo's innovative products are providing reliable protection and responsive customer support, helping to catch intruders and safeguard personal property.

Great Product, Easy Setup, and Reliable

Kangaroo is an excellent, easy-to-use product. The setup was straightforward, though I initially had a minor Wi-Fi issue that was resolved after a reset. I've used it in my apartment complex to catch squatters and had success with four break-in incidents. I was also impressed by Kangaroo’s follow-up call the next day to check on me. Highly recommended!

— Zigi, Amazon Verified Purchase

Super Slick Design and a Breeze to Use — Highly Recommended!

We love our new Kangaroo motion sensor. Its sleek design and simple setup make it stand out. The app was quick to download, and the sensor connected effortlessly. Given past break-ins, this device has greatly increased my sense of security. I’m excited to add more Kangaroo products in the future.

— Todd S., Amazon Verified Purchase

We Had Burglars Arrested!

Kangaroo’s alert tone is both effective and discreet—quiet enough not to alert intruders but strong enough to wake you from deep sleep. After using it to protect our car, we caught burglars in the act at 4 AM. The alarm and our security cameras helped us call the police, who made arrests. I’ve recommended Kangaroo to all my friends.

— Kingsman, Amazon Verified Purchase


Filing a home insurance claim for theft or burglary can be challenging, but understanding the process is crucial for ensuring you receive the compensation you’re entitled to. This guide has detailed the essential steps, from filing a claim to the specifics of coverage for stolen or damaged property, helping you manage these unexpected events with confidence.

Kangaroo’s commitment to efficient, customer-focused support simplifies the reimbursement process for package theft and property damage. With streamlined claims procedures and fast reimbursement times, Kangaroo ensures that you receive the assistance and compensation you need promptly. Our Protection Plans offer tailored coverage, while customer feedback highlights the effectiveness and reliability of our security solutions.


Q&A: Home Insurance Claims for Theft and Burglary

  • Kangaroo Home Security provides support by offering efficient claims processing for package theft and damage. Their policies include comprehensive coverage and prompt reimbursement, helping to streamline the insurance claim process.n text goes here

  • Personal property coverage in homeowners insurance protects against losses from theft or damage to personal property inside your home. It typically includes reimbursement for items that are stolen or damaged, but you may need to review your policy for specific details.

  • Q: How do I file a claim if my personal property is stolen? A: To file a claim for stolen personal property, first call the police and obtain a police report. Gather receipts and a detailed list of the stolen items, including their replacement cost. Submit this documentation to your insurance company along with your insurance claim.

  • Your home inventory should include a detailed list of all personal property, including descriptions, estimated values, and serial numbers. This helps ensure that all items are accounted for and simplifies the claims process if you need to file a home insurance claim.

  • Yes, homeowners insurance typically covers damage caused by burglary, including repairs to your home and reimbursement for stolen items. Review your homeowners policy to understand the specific coverage and any limitations that may apply.

  • The deductible is the amount you must pay out-of-pocket before your insurance coverage kicks in. For example, if your deductible is $500 and you have $2,000 in covered damage, you would pay the first $500, and your insurer would cover the remaining $1,500.

  • No, car theft is generally not covered by homeowners insurance. You will need separate auto insurance to cover vehicle theft. However, homeowners insurance may cover personal property stolen from your car, so check with your insurance provider for details.

  • Kangaroo Home Security offers reimbursement for package theft through its protection plans. Their efficient claims process and dedicated support help ensure you receive compensation quickly for stolen or damaged packages.

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